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IIE offers competitive salary, pension plan, local or international medical benefit, generous education reimbursements, and an excellent work environment.

Job Title: Assessment Officer

Working Place: Institute of International Education/Southeast Asia, Bangkok, Thailand

Job Description:

Purpose of Position

The Assessment Officer develops and maintains relationships with potential and existing university English language testing product clients in Thailand, Myanmar, Cambodia, and Laos.  S/he provides logistical support and customer service for all regional clients and, in coordination with regional leadership, develops and implements a targeted marketing strategy to increase sales of ITP testing products in Myanmar, Cambodia, and Laos.

Essential Duties and Responsibilities include the following:

Client and Administrative Support (Thailand focused) - 70%

  • Proactively correspond with existing and potential clients. Maintain client relationships; escalate non-standard issues to management as needed.
  • Support logistics and administration of regional activities.
  • Manage product ordering, inventory, and shipping systems.
  • Maintain up-to-date contact list for past, current, and potential clients.
  • Score tests and execute requisite follow-up activities.
  • Record sales and cash receipts.
  • Prepare monthly sales and inventory reports.
  • Serve as test proctor; deliver proctor trainings to clients.

Business Development (Laos, Cambodia, Myanmar) - 30%

  • In coordination with regional leadership, develop and implement marketing campaign and outreach activities for assessment services and products in Laos, Cambodia, and Myanmar.
  • Conduct promotional presentations, information sessions, workshops, and trainings for potential clients at educational institutions, governmental agencies, international organizations, and language schools.
  • Participate in fairs and other public events to reach wider audiences with information about assessment services and the overall work of IIE/SEA.
  • Responsible for complying with applicable contract and sponsor requirements and following all IIE policies and procedures.
  • Performs other related duties and functions as assigned.

Job Requirements:

Education/Experience

  • Bachelor’s Degree required. Master’s degree in business, marketing, or related field preferred.
  • 3-5 years of experience supporting fast-paced, customer-focused operations required.
  • Demonstrated work experience with U.S. higher education and ASEAN higher education systems highly preferred.
  • Event planning experience preferred.

Knowledge, Skills, and Abilities

  • Knowledge of general marketing principles and strategy highly preferred.
  • Fluency in English speaking, reading, and writing required; proficiency in Thai language is preferred.
  • Excellent communication, interpersonal, and relationship building skills.
  • Strong interest and ability to work in a team environment.
  • Self-motivation; ability to launch and expand existing lines of business.
  • Demonstrated ability to handle changing priorities/tasks under strict deadlines.
  • Knowledge of Microsoft Word, Excel, PowerPoint, internet software and database software.
  • Ability and willingness to travel domestically and internationally up to 25%.

To apply, please send your CV with a photo along with contact details of at least two references and a cover letter to Mr. Sinchai Lekwanitchakul at SLekwanitchakul@iie.org or Dr. Jonathan Lembright atJLembright@iie.org. The application deadline is the close of business on Wednesday, 19 August 2015. Only shortlisted candidates will be contacted.

For more information, please contact: Mr. Sinchai Lekwanitchakul (Khun Yai), Assessment Division, Tel: 02-652-0653 Ext. 115


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