IIE offers competitive salary, pension plan, local or international medical benefit, generous education reimbursements, and an excellent work environment.

Job Title: Assessment Officer

Working Place: Institute of International Education/Southeast Asia, Bangkok, Thailand

Job Description:

Purpose of Position

The Assessment Officer develops and maintains relationships with potential and existing university English language testing product clients in Thailand, Myanmar, Cambodia, and Laos.  S/he provides logistical support and customer service for all regional clients and, in coordination with regional leadership, develops and implements a targeted marketing strategy to increase sales of ITP testing products in Myanmar, Cambodia, and Laos.

Essential Duties and Responsibilities include the following:

Client and Administrative Support (Thailand focused) - 70%

  • Proactively correspond with existing and potential clients. Maintain client relationships; escalate non-standard issues to management as needed.
  • Support logistics and administration of regional activities.
  • Manage product ordering, inventory, and shipping systems.
  • Maintain up-to-date contact list for past, current, and potential clients.
  • Score tests and execute requisite follow-up activities.
  • Record sales and cash receipts.
  • Prepare monthly sales and inventory reports.
  • Serve as test proctor; deliver proctor trainings to clients.

Business Development (Laos, Cambodia, Myanmar) - 30%

  • In coordination with regional leadership, develop and implement marketing campaign and outreach activities for assessment services and products in Laos, Cambodia, and Myanmar.
  • Conduct promotional presentations, information sessions, workshops, and trainings for potential clients at educational institutions, governmental agencies, international organizations, and language schools.
  • Participate in fairs and other public events to reach wider audiences with information about assessment services and the overall work of IIE/SEA.
  • Responsible for complying with applicable contract and sponsor requirements and following all IIE policies and procedures.
  • Performs other related duties and functions as assigned.

Job Requirements:


  • Bachelor’s Degree required. Master’s degree in business, marketing, or related field preferred.
  • 3-5 years of experience supporting fast-paced, customer-focused operations required.
  • Demonstrated work experience with U.S. higher education and ASEAN higher education systems highly preferred.
  • Event planning experience preferred.

Knowledge, Skills, and Abilities

  • Knowledge of general marketing principles and strategy highly preferred.
  • Fluency in English speaking, reading, and writing required; proficiency in Thai language is preferred.
  • Excellent communication, interpersonal, and relationship building skills.
  • Strong interest and ability to work in a team environment.
  • Self-motivation; ability to launch and expand existing lines of business.
  • Demonstrated ability to handle changing priorities/tasks under strict deadlines.
  • Knowledge of Microsoft Word, Excel, PowerPoint, internet software and database software.
  • Ability and willingness to travel domestically and internationally up to 25%.

To apply, please send your CV with a photo along with contact details of at least two references and a cover letter to Mr. Sinchai Lekwanitchakul at or Dr. Jonathan Lembright The application deadline is the close of business on Wednesday, 19 August 2015. Only shortlisted candidates will be contacted.

For more information, please contact: Mr. Sinchai Lekwanitchakul (Khun Yai), Assessment Division, Tel: 02-652-0653 Ext. 115

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